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Our Team Has Effective Techniques To Handle Water Damage Restoration In Los Angeles

9/18/2019 (Permalink)

phone in the Emergency Ready App and a caption saying “Put Help in the Palm of your Hand with the Ready Plan App.” The Emergency Ready App can help you prepare for water damage emergencies.

Be Prepared for Water Removal Challenges in Los Angeles with an Emergency Ready Plan

Adding stress to an already frustrating situation is your well-founded fear that a water loss in your Los Angeles business can shut your doors for good. Statistics reveal that nearly 50 percent of companies that do no disaster planning find it difficult to impossible to recover from the disruption after a significant plumbing leak or appliance malfunction. Take advantage of our experience in the water emergency response industry to make preparations to protect your business.

When faced with a water removal crisis, savvy Los Angeles business owners turn immediately to the blueprint for fast recovery developed in advance with our help. Our Emergency Ready Plan and Profile (ERP) allows us to collaborate with our customers ahead of the problem. Since we become well-acquainted with your business layout and method of operation ahead of time, our crews hit the ground running, turning a water disaster into “Like it never even happened” fast.

The first step of creating an ERP is a visit by one of our experienced project managers to your commercial property. SERVPRO reviews the layout of your physical plant, identifying crucial details like the location of utility shut-offs, plumbing diagrams, and positioning of water-using appliances and equipment. We learn how you conduct your business and are on the lookout for adaptations that might minimize exposure to water damage to critical equipment and your inventories and storage areas.

Expect a list of practical suggestions from SERVPRO that you can follow to limit the water damage if your property experiences a water crisis. Rethinking storage of documents or raising equipment above the floor can make a plumbing break an inconvenience rather than a business-ending catastrophe.

You personalize the Profile sections of the ERP by using our mobile app. Questions prompt you to fill in the details that help us respond appropriately and with deliberate speed. SERVPRO can gain valuable information from the vendors and contractors who installed your equipment or designed your systems. You can include their contact information. To ensure that we have an active contact for your business at all times, the Profile can designate a list of employees or other individuals who can act on your behalf if you are out of town or unavailable.

Work with SERVPRO of Marina Del Rey / Westchester / El Segundo ahead of any commercial property water removal emergency for the best outcome. Call (310) 333-0654 now to schedule our assessment to begin the ERP creation process.

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Our Experts Discuss Why Cleaning Is Essential For Your Flood Damaged Los Angeles Apartment

9/17/2019 (Permalink)

Kitchen tile floor covered in a layer of water Our experts can help save your home after a flood.

Why Cleaning Is Critical In Flooded Los Angeles Apartments

Contamination is always a concern when flooding affects Los Angeles structures. With how quickly these water loss incidents can spread when flooding occurs in apartment buildings, it can be a very destructive presence. When combined with the threat of contaminants and bacterial risks that could exist in natural floodwater, cleaning by professional technicians becomes a critical need.

Flood damage in Los Angeles apartments can be problematic enough without the added concerns of contamination. We classify water into three potential categories based on suspected threats. These classifications help to steer how restoration and recovery efforts occur in an apartment, and what precautionary protective equipment or cleaning practices must get utilized along with our traditional extraction, drying, and recovery.

Class 1

Water deemed to be a class 1 threat poses little to no risk to our SERVPRO team or the property itself beyond the typical saturation and exposure concerns of a water loss incident. This classification is considered in the same level of plumbing breaches, as there are no immediate threats of contamination or bacterial presence.

Class 2 

Gray water is another way to describe flooding classified at this level. While not as potentially toxic and dangerous as the next level, the threat of contamination and bacteria cannot be entirely ruled out. The water must get treated with a degree of precaution, and cleaning must reflect a need for disinfection.

Class 3 

Class 3 water loss incidents can also get called black water losses. These situations come with a substantial risk of bacterial presence and contaminants. Natural flooding can often get immediately deemed Class 3 when foreign contaminants, including sewage, cannot be entirely ruled out.

With a classification designated, we can utilize the appropriate disinfection processes, or even controlled demolition techniques to reduce the present threat in your unit. Our high-capacity extraction and rapid drying solutions can also help to prevent other neighboring apartments from contending with this same damaging water loss incident.

Our restoration specialists understand how to navigate even substantially hazardous conditions to make flood losses in your apartment and adjacent units “Like it never even happened.” You can count on the expertise and the fast response of our SERVPRO of Marina Del Rey / Westchester / El Segundo team to help however you need. Give us a call today at (310) 333-0654.

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When a False Alarm Triggers Water Sprinklers in Your Los Angeles Office

8/27/2019 (Permalink)

Fire Suppression Sprinkler When sprinklers accidentally are discharged, call SERVPRO to get your business back up and running with the least amount of down time.

Commercial Water Removal Los Angeles – False Alarm Triggers Water Sprinklers

The client is still not sure what triggered the sprinklers in their office; however, after water was raining down on the office for thirty minutes, the sprinklers were finally shut off.  None of the computers were working, and paperwork on the desks was soaked. There was a variety of manuals and personal items belonging to employees that were also wet.

The office manager called SERVPRO for commercial water removal services at our Los Angeles office. The manager stressed that the office must be back up and running within 24 hours, or his company would lose a great deal of business to their competitors. We understand these situations and how important it is to help commercial clients with water removal issues like this. We stressed that we could not help him with the computer and electronic recovery other than dry the outside of each item and remove them to a dry, secure location.

We wiped and dried all the computer cases. We focused on removing all books and documents that were protected by cabinets or somehow missed being drenched by the water. The remaining documents and manuals were laid out to dry on tables. The client was unwilling for any of these documents to leave the building due to privacy issues. Air-drying documents in this manner took longer than other methods; however, the customer's privacy needs are considered an essential service by SERVPRO.

All of the furniture was placed on blocks to avoid leaving rust marks on the carpeting. High capacity water removal machines vacuumed the water. Air movers were brought in and placed at strategic locations to blow air across the floor and out various exits. Dry air was drawn into the area while the moist air was exhausted out of the building. SERVPRO technicians regularly repositioned the air movers to ensure that all areas of the room were adequately dried.

It took the client longer than he anticipated to recover all the computing systems. However, he was delighted with the recovery and restoration services provided by our team.

Call SERVPRO of Marina Del Rey / Westchester / El Segundo at (310) 333-0654 for 24/7 serve. We serve Playa del Rey, Playa Vista, LAX, and surrounding areas. We're Faster To Any Size Disaster.

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Our Water Damage Professionals Will Save Your Los Angeles Home

8/26/2019 (Permalink)

Water seeping up drywall with mold developing at the bottom We spend extra time on water extraction and damaged building material removal to lessen the drying process and also treat for mold.

Summer Vacation Blues: Water Damage In Los Angeles Home

Planning the perfect vacation does not include water damage while you are gone, but it happens. When a pipe breaks or other water loss incident occurs in your home, the water quickly passes through stages. The first stage is clean water, the next after 24 hours is gray water which may contain some bacteria, and finally, after 48 hours, the designation is black water which has the potential to be harmful to due bacteria or other contaminants.

When a property owner in Los Angeles arrived home to water damage and found his carpets and first floor of his house soaked from a pipe break that occurred while he was away on vacation, his second call after talking to his adjuster was to SERVPRO. 

Upon arrival, our technicians:
• Scope the room for all areas of excessive moisture
• Test the water quality they are cleaning up
• Determine the restorability potential for possession through our proprietary methods
• Move or pack out furniture for cleaning in another area of the home or our facility

We extracted the water and determined the carpet, and padding was a loss in this case due to the length of time exposure occurred. After the water removal, we cut the carpet into strips for safer handling and disposal with the adjuster's permission. Our technicians then worked on drying the property and getting it ready for new carpet installation.

Water flowed behind the baseboards, but since they were made of hardwood, and showed no signs of warping despite prolonged exposure to dampness, SERVPRO technicians were able to clean and disinfect them for reuse.

The water wicked into the sheetrock in only a few areas and damaged the lower portion of some of the sheetrock which we cut away in preparation for drying. We spend extra time on water extraction and damaged building material removal to lessen the drying process and also treat for mold to ensure that it was not an issue after the completion of mitigation efforts. Once dry, we disinfected the water loss areas and treated to neutralize odors, so the rooms were ready for new carpet installation.

SERVPRO of Marina Del Rey / Westchester / El Segundo is available 24/7 at (310) 333-0654 to help local property owners lessen their loss from water damage and with our training and equipment to restore your home to pre-damage condition.

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Los Angeles Experts Talk About how Commercial Water Damage can Cause Dry Rot

8/5/2019 (Permalink)

SERVPRO is equipped for commercial and residential water damage. Call us today!

Addressing Dry Rot after a Commercial Water Damage Experience in Your Los Angeles Business

There is no better moment for a commercial water damage event to strike. Your goal is to minimize damage and the related costs, as well as to keep your business running.  That is why all business owners in Los Angeles need to be aware of the advanced technology, equipment, and where to get an immediate response as they work to get their business back up and running within the shortest time possible.

If you are running a furniture business in Los Angeles and it experiences a water damage event, there is no need to panic. Our SERVPRO technicians understand that you need to deal with effects such as dry rot. Dry rot usually develops when wood rots after coming into contact with water and is a form of decay. It is a common situation experienced by those who deal with wood which is cured and used for construction purposes. When the wood comes into contact with additional moisture, there is a possibility of molds growing. We are here to bring to you ways of addressing dry rot and performing the necessary repairs.

Before you can start addressing dry rot, make sure you are working from a dry surface. By doing that, you ensure the moisture conditions which might have caused the problem do not exist in the room. To absorb the additional moisture from an office, our SERVPRO technicians recommend the use of a dehumidifier. At this point, we are ready to start removing the rot from the wood.

Chipping out the rot from the affected sections is the next step. This step prevents mold from spreading to uninfected parts of the wood. You can use a woodworking tool or a knife to do the chipping. To avoid exposing your bare hands to the fungi, we advise you to wear gloves. If the wood is part of a structure that is not severely damaged, you can create appropriate sectors of the wood where the filler is to be placed later on as a way of retaining the structure's shape.

Application of a wood stabilizer on the section where you removed the rot from can also prevent further chemical reactions and rotting. Once the stabilizer is dry, it is time to apply a grain filler on the wood's porous surface. If you are not a DIY enthusiast, then consider working with certified professionals such as our team from SERVPRO.

SERVPRO of Marina Del Rey / Westchester / El Segundo offers a wide range of services to clients after a commercial water damage experience. Call (310) 333-0654 and have all your concerns addressed.

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LA Folks Rely on SERVPRO for Safe Stormwater Cleanup and Restoration

7/27/2019 (Permalink)

For Storm-Damaged Properties in Los Angeles--SERVPRO Is at Your Service

Dealing with Water Contamination after Flood Damage in Your Los Angeles Residence

Flood damage Los Angeles
Road overflow or flash flooding can result in a contaminated supply of water entering your property. Overnight, these problems can intensify, causing lasting damage to your home and contents. Our large loss recovery team is here to help protect your home from further losses and restore it to a pre-flood condition. We employee local technicians that are available on-call to perform out-of-hours emergency services for residents in this community that has been afflicted by flash flooding.

Black Water Can Contain Pathogens, Chemicals, and Pesticides
One of the main challenges a technician faces when restoring flood damage in your Los Angeles home is contaminated water. Floodwaters may have traveled several miles before reaching your property and have picked up all kinds of pathogens along the way. These may include animal carcasses, raw sewage, chemicals, pollutants or other pathogens that have entered your property in floodwater.

The safety precautions against contaminants may require some regions of the house to be cordoned off using physical barriers. To prevent the spread of toxic materials, SERVPRO technicians can establish clean rooms as well as laying down pathways between areas of the home to avoid pathogens being transported on shoes, clothing, or equipment.  

Solid waste must be sealed up in waste bags and taken with us for safe disposal at a Biohazardous waste facility. SERVPRO must also carry out controlled demolitions of the drywall as well as the removal and disposal of porous materials like carpeting or fabrics. With contaminated materials thoroughly removed, we can then thoroughly disinfect the area to return your home to a safe, liveable environment.  

To Improve IAQ Indoor Air Quality
Malodors are common in flood restoration services with powerful disinfectants adding to the issue. Once a SERVPRO technician is satisfied, the property is clean; we can use pressure spray equipment to thoroughly deodorize the affected area with odor masking solvents to remove malodors. Box fans may need to be placed overnight to exchange the air and restore natural indoor air quality.  Depending on the source of the odors, we also used air scrubbers to trap particles or hydroxyl generators to alter the foul-smelling compounds chemically.

Contaminated floodwaters require specific procedures to return your home to a sanitary condition. Contact SERVPRO of Marina Del Rey / Westchester / El Segundo for emergency assistance. (310) 333-0654

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Fire, Mold, Storms, or Water Damage Have You Down? SERVPRO Can Help with Reclaiming Your Damaged Marina Del Rey Property

7/15/2019 (Permalink)

Why Use SERVPRO for Cleanup and Restoration Services in Marina Del Rey Properties? Experience and Skill!!

Why Property Owners in Marina Del Rey Trust SERVPRO for Restoration Services

Owning a home requires a fair amount of preventive maintenance, but there are simply some situations that Marina Del Rey homeowners cannot plan for such as damage from water, fire, or storms. When disasters happen in the home, you need restoration services to happen as quickly as possible. Fast action decreases the chance for loss in the house and also inhibits the growth of mold or foul odors that can follow after inadequate cleanup of water or fire damage or improperly addressed mold remediation.

Fire damage in Marina Del Rey homes occurs in several ways. Wall plugs can overheat, resulting in fires that are difficult to extinguish and spread quickly behind the walls. Other types of fire hazards come from space heaters, malfunctioning appliances, improper storage of chemicals in the garage, and the most pungent of all, protein fires usually emanating from within an oven or a hot pan on the stove that ignited.

All of these types of fires have their unique qualities for cleanup. For example, high heat fires leave a light, dusty residue for cleanup that can ruin surfaces if using liquid cleaners; instead, SERVPRO technicians use dry cleaning sponges. We use wet sponges when cleaning up smoke residue from fires that have burned with less extreme temperatures but have consumed rubber or plastic items which leave behind a thick greasy hard to clean residue. Our certified Stone, Masonry, and Ceramic Tile Cleaning Technicians have the skills to clean smoke damage off of countertops and backsplashes using specialized equipment and products such as our waterless masonry cleaner.

When SERVPRO technicians arrive on site, one of the first actions that we perform is to contain the area with the fire damage. Containment methods most commonly used are negative air chambers or plastic barriers over doorways and vents to stop any further spread of soot throughout the property.

Our team members have certification as Fire and Smoke Damage Restoration Technicians, and they use the best practices when mitigating fire damage for the best outcome for the property owner. We know how to use controlled demolition to remove building materials that are too charred for restoration. The longer charred items stay on-site, the more they contaminate the air with odor. As our technicians go through contents in the room to assess the restorability potential, we discard ruined items only with the approval of the homeowner or adjuster.

Soot particles exist smaller than the human eyes can see, so they are difficult to capture. While negative air chambers are valuable for keeping soot from spreading, air scrubbers are superheroes at the task. They have a honeycomb of filters within and added HEPA filtration, allowing them to capture airborne soot as small as .03-microns.

After fire debris cleanup, the last level of fire damage mitigation is odor removal. Our cleaning and restoration methods go a long way towards eliminating lingering smoke odors; however, sometimes, the odor level requires robust applications such as:

?    Time release gel pellets
?    Thermal fogging
?    Ultra-low volume fogging
?    Hydroxyl generators

On every property we work on, the goal of our SERVPRO team is to restore the home to its preloss condition and save the homeowners from having to replace fire-damaged contents.

Although it can occur anywhere in the home, you are most likely to find water damage in Marina Del Rey kitchens and bathrooms. It is vital to have water extraction and repairs completed on broken pipes or appliances as quickly as possible to stop more water from migrating into hard-to-reach areas such as floor joists or subflooring.

After a water loss event, the clock starts ticking towards around 48-hours. After that time, even tap water has the potential to harbor bacteria and mold and becomes a category three biohazard. Before that happens, homeowners should have moisture extracted to avoid the loss of building materials such as sheetrock which weakens and buckles when over-exposed to water.

Our Water Damage Restoration Technicians follow the best practices for water extraction, and the specialized training received to become certified as Carpet Cleaning Technicians and Floor Care (Hard Surfaces) Technicians enable them to use our proprietary methods to restore carpet using deep extraction and drying techniques. On a case-by-case basis and dependent on if prolonged exposure to water occurred, hardwood flooring may not be a loss after water damage with our specialized drying and restoration methods.

Finding out your Marina Del Rey home has mold damage sounds scary when you read about the issues connected with mold. However, mold colonies are often a symptom of another problem in the house that needs repair. Our certified Applied Microbial Remediation Technicians know how to identify areas in the home that require mold remediation as well as why the infestation occurred and recommend repairs to stop the situation from returning.

The three critical factors in mold abatement include containment to stop spores from spreading, lowering of humidity and thorough removal of the colonies and airborne mold spores. We dry the colonies and then remove them by hand or using a lightly abrasive method known as soda blasting. After removal of the mold colonies, we clean all surfaces with our EPA-registered antimicrobial cleaners.

Although the weather is excellent nearly all year round in Marina Del Rey, storm damage occurs infrequently. When it does, the intense storms bring high winds and heavy rains that on occasions break windows and cause roof damage. Flash floods have become more prevalent after the long period of drought, and the ground became so hard it no longer absorbs rainwater.

When this happens, you need help quickly. Our local emergency response teams arrive soon after your initial call for any type of storm damage. We immediately do any temporary repairs such as tarping over a damaged roof or putting up a barrier over a broken window. We use our moisture detection equipment to determine the migration path of the water and use our equipment such as our portable pumps for fast water extraction.

Thorough drying is one of the crucial elements to avoiding mold after storm damage cleanup. Our Applied Drying Technicians use different combinations of drying equipment such as air movers, dehumidifiers, and air scrubbers when there are foul water odors for the best outcome.

Why SERVPRO? We serve the local Marina Del Rey community with the highest quality restoration services. Our team members have intensive training and certifications as taught through The Institute of Inspection Cleaning and Restoration Certification (IICRC) in the restoration sciences, and we stay current on the latest innovations.

SERVPRO of Marina Del Rey / Westchester / El Segundo stands ready to assist homeowners with restoration services from damage from fire, water or mold. We answer calls 24/7 at (310) 333-0654 and use our expertise and equipment to make your loss "Like it never even happened."

Don’t Tackle Fire Damage Remediation in Los Angeles Alone

7/8/2019 (Permalink)

Fire damage can wreak havoc on your Los Angeles home. Contact the professionals at SERVPRO today for help.

Guidelines for Cleaning Up Fire Damage in Your Los Angeles Home 

A fire can start in your Los Angeles residence because of old or faulty parts in appliances like dishwashers, refrigerators, microwave ovens, and water heaters. When your house suffers any fire damage, the priority is ensuring that everyone is safe and getting the property back to normal as quickly as you can. To achieve this, you need to replace the ruined items and clean the ones that remain.  

Smoke, soot, and the chemicals and water that firefighters use can ruin the contents of your property like clothing, drapes, and furniture. You should start cleaning up fire damage in your Los Angeles residence quickly to prevent secondary destruction. Before you return into your home, it is advisable to get permission from a fire marshal stating that it is safe to do so. You should then assess the damage to your possessions and decide what to clean and what to discard. 

Allowing fresh air to circulate in your house is also critical. Open the windows in each room to increase ventilation and set up a small fan to increase the amount of air flow. This can help clear the house of residual smoke, provide soot-free air for you to breathe and reduce the smoke odor. Before you attempt to clean smoke damage, dry wet items using fans and dehumidifiers. However, if firefighters used water hoses to extinguish the flames, it is essential to hire a fire restoration company like SERVPRO to perform fire and water damage combination cleanup. 

We can use sophisticated equipment like wet/dry vacuums, air movers and dehumidifiers to extract the water and dry your home thoroughly. Our Fire & Smoke Damage Restoration Technicians (FSRT) can also remove smoke particles from carpeting, ceilings, walls, furniture, and other possessions to prevent foul odors and potential health problems. 

We have the manpower to get the cleanup work completed within a short duration. Our SERVPRO crews have a defined restoration process that gets fire-damaged homes back to preloss condition quickly and efficiently. We use multiple cleaning products and procedures to remove smoke residues from surfaces. Soot and smoke can leave various surfaces in a house, including ceilings and walls appearing stained and charred. Our restorers can scour and pressure clean these surfaces. 

If the soot and smoke damage has extended to the draperies and carpets, we can take the appropriate steps to clean them. It is often possible to restore carpets after fire damage because heat does not impact floor coverings as much as it impacts high surfaces like ceilings. However, if heat damage transforms the texture of carpeting, the destruction is usually permanent, making it necessary to replace it.  

If a fire has ruined your property, SERVPRO of Marina Del Rey / Westchester / El Segundo can help you clean it up and restore it to its beautiful state. Call us at (310) 333-0654 anytime. We can make the fire damage look “Like it never even happened.” 

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The Ultimate Guide to Storm Damage Remediation in Los Angeles

6/28/2019 (Permalink)

Flood damage in Los Angeles can wreak havoc. Contact SERVPRO today for remediation assistance.

A Strong Wind can Topple Your Favorite Tree and Let the Elements and Pests Enter Your Los Angeles Property

Landscaping your property in Los Angeles enhances your outdoor living space dramatically and can increase the value of your property. Tall trees provide shade for both people and more delicate, smaller plants. Erosion, as well as sporadic episodes of drought mixed with substantial rainfall, can cause weakened root systems to develop. Trees in such condition can send branches through a roof when one gets pushed over by the wind.

Heavy rain is not needed around Los Angeles for flooding passing over your yard to wash away enough soil around trees to create a hazard. Trees can seem adequately stable when soil and grass cover them. Roots can become exposed long after a tree loses its stability. While a massive trunk can crush a roof and break the framework, larger branches on smaller or mid-size trees can rip holes through shingles. 

Holes in the uppermost portions of any home can cause several issues to happen. While not all of these have to do with water from rain, they can cause detrimental issues to develop inside your property. SERVPRO can help with repairing the damage and mitigating these situations, preventing them from spreading into other areas of your house. Here is a list of a few ways we can help after lousy weather affects your home's roof.

  • Tarp the areas opened up by trees,
  • Remove insulation and replace it after we dry the area,
  • Clean the attic space's air with HEPA-filtered machines called air scrubbers,
  • Ensure that the flooring harbors no moisture, and
  • Check the ceiling and walls below for trapped water.

We offer building services that include roofing and installation of new walls and ceilings. This added service keeps costs low while helping us finish the entire project quickly. 

We want to help you by making everything “Like it never even happened.” Call SERVPRO of Marina Del Rey / Westchester / El Segundo at (310) 333-0654, 24/7, 365 days a year. We're Faster To Any Size Disaster in Playa del Rey and Playa Vista.

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Don't Let Water Damage in Your Los Angels Hotel Soak Your Profits

6/17/2019 (Permalink)

Call SERVPRO to remove the water damage from your business quickly.

Mitigation of Commercial Water Damage Throughout Your Los Angeles Hotel

Many of the hotels in Los Angeles contain different attraction for guests and others visiting for both business and vacations in the city. Restaurants, small gyms, and other amenities often require the use of water in their normal activities. Small leaks that grow larger from the non-stop water pressure can lead to emergencies requiring an immediate response while leaks that never grow larger continue to release water that slowly spreads unseen.

Many lodging facilities in Los Angeles with commercial water damage find the source originated on an upper floor. The plumbing feeding into the kitchen of an upper-level banquet area can leak water into lower floors long before anyone notices, even with more substantial leaks. SERVPRO's water damage specialists arrive with the machinery and equipment to mitigate existing damage from top to bottom and save your hotel from more permanent damage. We know how to make it all "Like it never even happened."

Shortly after our arrival, we attach sections of large-sized tubing to the windows nearest the soon-to-be-damaged areas on each affected floor. We can determine how far the water spread with our use of infrared cameras. These devices' see' the water through the variations of temperature revealed on the screen.

We also determine the extent of the moisture's presence with moisture meters. Each floor's information regarding the mitigation work gets listed in chronological order on a separate sheet, helping us keep excellent records for you.

The tubing at each window lets us direct powerful air currents into the area, and with smaller machines, we can direct this air into specific locations. Each floor also needs a dehumidifier to extract the moisture from the air as it steadily evaporates. We continue to monitor each floor to make sure progress continues as planned. 

Nearest the site and possibly for a level or two below, standing water might collect. We use extraction units specifically for this that work quickly at removing the problem. Air currents and desiccant machines work much more efficiently in damp areas than in wet ones, so a combination of equipment helps reduce costs for our customers, instead of increasing their expenses.

SERVPRO of Marina Del Rey / Westchester / El Segundo wants to help you get things back to normal, and we can help you do this. Call us when your hotel suffers from commercial water damage of any kind. Our service line, (310) 333-0654, is always answered, year-round, with no gaps in our service. We know emergencies can happen with no warning, and damage does not wait for a 'better time.'

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